By adding Live Chat to your Microsoft Teams account, you can provide seamless customer service directly from your team communication platform. If you haven't added the Live Chat application to your team yet, you can easily do so by following these steps.
In this tutorial we show you how to install MokaChat bot in your Teams instance.
If you want to add MokaChat to your Microsoft Teams account and start live chatting with your website visitors, simply follow these steps:
Search for MokaChat on the Microsoft App Store. You can do this directly from your Teams instance by going to the "Apps" section and searching for "MokaChat".
Click on the "Add" down arrow and choose "Add to Team". This will allow you to specify the channel where new chat requests will be delivered.
For more information about creating your first widget. Please check our "Getting Started Guide"
Once you have completed these steps, you will be ready to start live chatting with your website visitors directly from Microsoft Teams using MokaChat.